1. What is the lead time for shipment after ordering?
Our delivery time is approximately 3-5 days after receiving payment. Shipping typically takes 4-10 days depending on the selected shipping method.
2. Which payment terms do you accept?
We accept various payment methods including T/T, PayPal, and Credit Card.
3. Is it possible to get wholesale pricing for bulk orders?
Yes, we offer competitive wholesale prices and additional discounts for large quantity orders.
4. How is the product quality guaranteed?
We provide a one-year limited manufacturing warranty. Our QC team inspects every item individually to ensure the highest quality standards.
5. Do you provide samples for testing?
We can provide samples for testing purposes prior to placing a large order, though we do not offer free samples.
6. Do you support OEM and ODM services?
Yes, OEM/ODM services are welcome. We can customize molds and provide all necessary details and certifications during mass production.