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Frequently Asked Questions
How long does shipment take after ordering?
Delivery time is typically 3-5 days after payment is received. Shipping time ranges from 4-10 days depending on your chosen method.
What are the available payment terms?
We accept various payment methods including T/T (Bank Transfer), PayPal, and Credit Cards for your convenience.
Which shipping carriers do you use?
To ensure speed and quality, we primarily use international couriers such as DHL, UPS, FedEx, and TNT.
Is the product quality guaranteed?
Yes, we provide a one-year limited manufacturer warranty. Our QC team inspects every item individually to ensure high standards.
Can I request a sample before placing a bulk order?
We can provide samples for testing purposes prior to large orders. Please contact us for specific sample terms and arrangements.
Do you offer OEM and ODM services?
Yes, OEM and ODM services are welcome. We can customize molds and details according to your specific requirements and handle necessary certifications.