Frequently Asked Questions
How long does shipment take after ordering?
Delivery time is approximately 3-5 days after payment receipt. Shipping duration ranges from 4-10 days depending on your chosen method.
What are the available payment terms?
We accept T/T (Bank Transfer), PayPal, and Credit Card payments.
How is the shipping cost determined?
We provide the most competitive shipping rates and fast transit times. We typically use reliable carriers like DHL, UPS, FedEx, and TNT.
Is the product quality guaranteed?
Yes, we provide a one-year limited manufacturing warranty. Our QC team inspects every item individually to ensure top quality.
Can I request a sample before placing a large order?
We can provide samples for testing purposes prior to bulk orders; however, please note that we do not offer free samples.
Do you offer OEM and ODM services?
Yes, we welcome OEM/ODM projects. We can customize molds and provide full production details, certifications, and necessary testing as requested.