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Frequently Asked Questions
Are you a trading company or a factory?
We are an OEM Manufacturer focusing on medical needles and metal tube processing. We specialize in small diameter tubes, with capabilities down to 0.18mm.
What are your technical advantages?
We focus on high-precision small metal tube and stainless steel needle processing, customized exactly to customers' drawings or samples.
Do you require drawings for quotations?
Yes, as all products are customized, we need either drawings or physical samples. For simple items like tube cutting, exact data is required for our engineers to create a technical drawing for your confirmation.
What are your payment terms?
We accept T/T, Western Union, and Paypal. Tooling costs require full payment. For goods under 1500 USD, full payment is required; over 1500 USD, we accept a 50% deposit with the balance due before shipping.
Can you provide samples before mass production?
Yes, we can provide 5-10pcs of similar needle samples for testing and evaluation before we begin mass production.
What is your typical production lead time?
The delivery time usually ranges from 5 to 25 days, depending on the complexity of the design and the total quantity ordered.